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About us

Skateboard Ramps & Rails

Who We Are:

Here at Skateboard Ramps & Rails we take pride in giving our customers exceptional customer service. The products we sell come with a manufacturer warranty, but we also add an additional 30-day satisfaction guarantee for a full refund (minus shipping and a 20% restocking fee). We do this because we feel confident in our product and want our customers to also feel confident. If you aren't satisfied with the product you purchased from skateboardrampsandrails.com, we will refund your purchase. (see details below)

What We Stand For:

The staff of Skateboard Ramps & Rails are committed to providing a high quality product at a reasonable price. By doing so we believe that our customers feel they're getting much more than they expected, and will continue to shop with us for future skating needs. We love to read all of the positive comments sent to us so please keep them coming. ;-) Questions are also welcome and will be responded to as quickly as possible. Our Satisfaction Guarantee here at Skateboard Ramps & Rails is for 30 days from the date our customer receives the product. We want you to be satisfied with our products and feel confident and secure with your purchase. This satisfaction guarantee is solely at the discretion and obligation of skateboardrampsandrails.com, and is in no way related to the manufacturers warranty. We will not accept a return based on defects in workmanship or materials of any kind. The manufacturer supplies a full 1-year warranty of it's own to resolve issues based on defects. Skateboard Ramps & Rails holds no responsibility whatsoever should a product be defective from the manufacturer.

The conditions of our 30-day satisfaction guarantee are as follows:

No return will be accepted without a Return Authorization Number (RMA#) obtained from skateboardrampsandrails.com. Product must be accompanied with a copy of the original receipt. There will be a 20% restocking fee (20% of the original price without the shipping charges. The initial shipping costs cannot be refunded). The item must be returned in it's original condition without any modifications or customization of any kind whatsoever, including but not limited to custom paint and/or stickers. It must not be damaged in any way aside from normal wear sustained by normal use. Purchaser pays the shipping cost to return the product. Sorry about all of the rules but we have to draw the line somewhere. Thanks again for your understanding... Click HERE to go to the MANUFACTURERS WARRANTY info.

CANCELLATIONS:

Cancellation of an order before it has been shipped out are subject to a 10% fee to cover your credit card company's fees, and processing fees. We're sorry for the inconvenience this may cause.

LEGALITIES:

Skateboardrampsandrails.com strongly recommends the use of safety helmets and pads AT ALL TIMES when using our products, and AT ALL TIMES when riding skateboards, rollerblades, or BMX Bikes.

Skateboard Ramps & Rails (and/or it's parent company SteelSun) accepts no responsibility or liability for injuries sustained when using our products. It is solely the responsibility of the rider and/or the parent/guardian to help ensure they or their son/daughter are riding responsibly and minimizing the risk of injury.

Skateboarding, rollerblading, and BMX biking in general can be dangerous sports. This danger is magnified when attempting to learn tricks/stunts.

Please Ride Responsibly and ALWAYS Wear a Helmet.

Skateboard Ramps & Rails will not be responsible for orders that are delivered to your doorstep and either lost or stolen. Tracking numbers will be provided, so please plan accordingly. We apologize for any inconvenience.

(425)802-7183

2042 W 1st St

Tempe, AZ 85281